Refund policy

Email: [Mjstore9162@email.com]

Return & Refund Policy

Last Updated: March 9, 2026

Thank you for shopping with us. If you are not completely satisfied with your purchase, we're here to help.

Returns

You have 30 days from the date you received your item to request a return.

To be eligible for a return:

The item must be unused, unworn, and in the same condition that you received it.
The item must be in its original packaging.
You must provide a receipt or proof of purchase.

Certain items may not be eligible for return, including:

Gift cards
Clearance or final sale items
Personalized or custom products
Perishable goods (if applicable)

Return Process

To initiate a return, please contact our support team with your order number and reason for return.

Once your return request is approved, we will provide instructions on where to send your item.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.

If approved:

Your refund will be processed to your original payment method.
Refunds typically take 5–10 business days to appear depending on your bank or payment provider.

Shipping costs are non-refundable, unless the return is due to our error.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need to exchange an item for the same product, contact us to arrange the exchange.

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 48 hours of delivery and include photos of the item and packaging so we can resolve the issue quickly.

Late or Missing Refunds

If you haven’t received a refund yet:

Check your bank account again.
Contact your credit card company — it may take some time before your refund is officially posted.
Contact your bank for processing time.

If you’ve done all of this and still have not received your refund, please contact us.